Legal notice

R.A.L.
Alternative Dispute Resolution

THIS INFORMATION APPLIES ONLY TO CUSTOMERS RESIDING IN THE EU

IF THIS IS NOT YOUR CASE, IGNORE THIS PAGE AND CONTINUE YOUR VISIT TO OUR STORE.

In the event of a dispute between KUXIN and consumers residing in the European Union, the out-of-court dispute resolution provided for in "Law No. 144/2015" of September 8 (ADR) applies.

To do so, the consumer can register a complaint with the consumer arbitration center, in person (at the national arbitration center) or through the online website:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

We also inform you that KUXIN's email address for out-of-court dispute resolution is: hello@kuxin.shop

We further state that, in the case of online sales, the competent body is the "Porto Consumer Conflict Arbitration Center", to which Durvalbiz, Lda., the company that owns the brand hello@kuxin.shop, is a member.